Returns & Refund Policy
Clear, fair, and customer-friendly returns, cancellations, and refund policies at Anbazar.
Last updated: January 2026
🔄 Returns Policy
1. Exchange & Replacement Policy
If any product is found damaged or defective, it will be inspected by our team. Once the issue is verified and accepted, the exchange or replacement process will be initiated. Exchanges must be requested within 7 days of delivery. After approval, the replacement product will be delivered within 7–10 business days.
2. Eligibility for Returns
Items must be returned within 7 days of delivery in their original packaging and condition. Certain products such as perishable goods or personal care items are non-returnable.
3. How to Initiate a Return
Contact our customer support with your order number and reason for return. You will receive step-by-step instructions to send the item back.
4. Refund After Return
Once the returned item is received and inspected, refunds will be processed within 5–7 business days to the original payment method.
5. Exchanges
If you prefer an exchange, please contact support. Exchanges are subject to product availability.
💸 Refund Policy
1. Order Cancellation
Orders can be cancelled within 24 hours of placement or before the product is shipped. Once shipped, cancellation may not be possible.
2. Eligible for Refund
Product received in damaged or defective condition
Wrong product delivered
Product does not match the description
3. Non-Refundable Items
Customized, personalized items, digital products, and items damaged due to misuse are not eligible for refund.
4. Refund Processing Time
Once approved, refunds are processed within 3–7 business days depending on your payment method.
5. Refund Method
Refunds are credited to the original payment method such as UPI, card, net banking, or wallet.
Frequently Asked Questions
Need Help?
Our support team is always ready to assist you with returns and refunds.